Maayo Hotel is committed to protecting all the personal information given to us by our clients and guests in the course of any business transactions with the hotel. We comply with the Data Privacy Act of the Philippines also known as Republic Act 10173 and make sure that all your personal information are processed in accordance to the general principles of transparency, legitimate purpose, and proportionality stipulated in the said Republic Act.
Information We Collect
When we collect personal data, we strive to ensure the information collected and provided by you are adequate, relevant, and limited to what is necessary for operating this website and services used on our behalf such as web hosting, data analysis, customer care, payment services, and other related services.
Contact Us and Website Forms
When contacting us through email via forms or providing us directly with the email or contact us links, we only collect and process the minimum information necessary to fulfill the process of your interaction with us. We do not share this information with third parties or other vendors.
Newsletters and Marketing
In our website, we may provide a link or button where we ask for your email information to subscribe to our newsletters and promotions. We may also send you email newsletters and promotions after your stay with us. The email address that you provide on these forms will only be used for our marketing efforts. These information will not be shared with third parties or other vendors.
For the email newsletters, you may easily opt-out to not receive by “unsubscribing” from that email directly or contact us with your untent to unsubscribe from these newsletter promotions.
We partner with third-party service providers in collecting information to engage in analytics, research, and reporting. These third parties may use logs, tags, and scripts. These services may set and access cookies on your computer or device. We primarily use Google Analytics to help us track and understand how our customers and guests use our websites. We use the information provided by Google Analytics and other tools to help us identify website visitors (IP address, browser information, geolocation) and to understand the usage of our website in order to improve our services to you. For more information on how Google uses your personal data, see: https://policies.google.com/privacy.
Protecting your Personal Data
To protect your personal data and prevent unauthorized access, we implement and manage physical, electronic, and organizational processes and procedures to protect any personal data from unlawful destruction, accidental loss, alteration, or unauthorized disclosure, access, and dissemination.
We may, in compliance with applicable laws, disclose your personal data to protect ourselves against liability, to respond to subpoenas, judicial processes, legitimate requests, warrants or equivalent by law enforcement officials or authorities, to investigate fraud or other wrongdoing or as otherwise required in order to comply with applicable laws.
We may also, in compliance with applicable law, disclose your personal data to enforce or apply the terms and conditions applicable to our services and to protect the rights, the property or safety of our users.